1. About The Mental Space Method

The Mental Space Method provides digital educational and self-help resources designed to help individuals better understand mental overload and apply practical, evidence-informed strategies to support greater clarity, focus, and everyday mental well-being.

Products offered may include digital books, guides, worksheets, exercises, toolkits, structured plans, and other downloadable educational resources, including The Overloaded Mind and The Mental Reset Kit.

Unless expressly stated otherwise, all products sold through this website are digital products. No physical product will be shipped.

2. Scope and Acceptance of These Terms

These Terms apply to:

• your access to and use of this website;

• your use of its sales and checkout pages;

• orders placed through the website;

• digital products purchased from us;

• download links, files, and other materials delivered following a purchase;

• communications directly related to an order or product-access request.

By completing a purchase, you confirm that you have had the opportunity to review these Terms and agree to be bound by them.

Your use of the website is also subject to our Privacy Policy and Cookie Policy.

Nothing in these Terms excludes, restricts, or overrides any mandatory consumer right or legal protection that cannot lawfully be excluded by contract.

3. Educational and Informational Purpose

All content and digital products provided through The Mental Space Method are intended for educational, informational, and self-help purposes only.

Although our materials may draw on scientific research, psychology, cognitive science, behavioral science, and evidence-informed practices, they are not intended to constitute or replace:

• medical advice;

• psychological or psychiatric advice;

• psychotherapy;

• diagnosis or treatment;

• crisis support;

• individualized healthcare advice;

• legal, financial, or other professional advice.

The products are not a substitute for personalized advice, diagnosis, treatment, or care from an appropriately qualified professional.

You should not delay seeking professional advice, disregard professional advice, or stop treatment because of information contained in our products.

If you have concerns about your physical or mental health or believe that you may require professional support, you should consult an appropriately qualified healthcare or mental-health professional.

4. Eligibility to Purchase

You must be at least 18 years old or have reached the legal age required to enter into a binding contract in your country of residence to make a purchase through this website.

By completing a purchase, you confirm that:

• you meet the applicable age requirement;

• the information you provide is accurate and complete;

• you are legally authorized to use the selected payment method;

• you are purchasing the product for lawful purposes;

• you have reviewed the essential product and pricing information presented before checkout.

We may decline or cancel an order where reasonably necessary, including where payment cannot be verified, fraud is suspected, the order contains an obvious pricing or technical error, or completing the transaction would violate applicable law.

If payment has already been collected for an order that we cancel, the relevant amount will be refunded.

5. Digital Products, Functionality, and Compatibility

We make reasonable efforts to describe our digital products accurately and clearly.

The relevant sales or checkout page identifies, as applicable:

• the product being purchased;

• the materials included;

• the digital format;

• the applicable price;

• any optional additional offer;

• the principal functionality of the product;

• any relevant access or compatibility requirements known to us.

Digital products may include:

• digital books and guides;

• printable worksheets;

• guided exercises;

• implementation tools;

• structured plans;

• downloadable PDF files;

• other digital educational resources.

Our products are generally intended to be accessed using commonly available devices and software capable of opening standard digital formats such as PDF.

Unless otherwise stated on the relevant product page:

• no specialized software is required beyond software capable of opening the delivered file;

• no geographical restriction is intentionally applied to the downloaded file;

• purchased materials may be downloaded and printed for personal use;

• access to the products does not include personal coaching, therapy, medical advice, or individualized support.

Minor differences in appearance may occur depending on the device, operating system, browser, screen settings, PDF reader, printer, or other software used.

6. Prices, Taxes, and Optional Offers

All applicable product prices are displayed before you complete a purchase.

The price applicable to your order is the price shown on the checkout page when the order is submitted.

Prices may be offered in the currency displayed at checkout. Your payment provider or card issuer may apply currency-conversion charges or other fees under its own terms. We do not control charges imposed independently by your bank, card issuer, PayPal, or another payment provider.

Products may be offered at promotional, launch, bundled, checkout-only, or other special prices. We are not required to apply a previous or subsequent promotional price to an order already completed.

During checkout, you may be offered an optional complementary digital product, such as The Mental Reset Kit, as an order bump or additional offer.

Any additional product:

• is optional;

• must be actively selected by you;

• will not be included solely because you purchased the principal product;

• will have its price displayed before the order is completed.

Where taxes or other mandatory charges apply, they will be displayed or handled as required by applicable law and the relevant checkout or payment system.

7. Order Process and Contract Formation

Before submitting an order, you will have the opportunity to review:

• the product or products selected;

• the applicable price;

• any optional additional offer selected;

• the total amount displayed at checkout;

• the contact and payment information entered.

You are responsible for checking this information and correcting any errors before completing the purchase.

You submit your order by selecting the final checkout button indicating that the order involves an obligation to pay.

Submitting an order constitutes an offer to purchase the selected digital product under these Terms.

A purchase contract is formed when:

1. your payment is successfully authorized and confirmed; and

2. an order confirmation or digital-access communication is issued.

If payment is unsuccessful or the order cannot be accepted, a contract may not be formed and product access may not be provided.

The contract may be concluded in English.

Order and transaction records may be retained by us and our service providers in accordance with our Privacy Policy and applicable legal obligations. You should save your order confirmation and a copy of these Terms for your records.

8. Payment

Payments are processed through the third-party payment providers made available at checkout, which may include Stripe and PayPal.

Payment information is processed by the selected provider under its own terms, privacy practices, security procedures, fraud-prevention systems, and regulatory obligations.

We do not directly receive or store your complete payment-card number, banking credentials, or PayPal password.

An order is considered successfully paid only after the relevant payment has been authorized and confirmed.

If a payment is:

• declined;

• canceled;

• reversed;

• disputed;

• charged back;

• found to be unauthorized or fraudulent;

access to the relevant digital product may not be provided or may be suspended where reasonably necessary and legally permitted.

Nothing in this section restricts your right to challenge an unauthorized transaction or exercise any right available under applicable payment or consumer law.

9. Digital Delivery and Access

All products are delivered electronically.

After successful payment, you will normally receive access to the purchased digital product through:

• an email containing a download or access link;

• a confirmation page;

• another electronic delivery method communicated during or after checkout.

Delivery is generally intended to occur shortly after successful payment. Temporary delays may occur because of payment verification, email-delivery issues, technical interruptions, security checks, or circumstances outside our reasonable control.

You are responsible for providing a valid and accessible email address during checkout.

If you do not receive your access email within a reasonable period after successful payment:

1. check your spam, junk, promotions, or similar email folders;

2. confirm that the email address entered at checkout was correct;

3. contact us at hello@thementalspacemethod.com.

Please provide sufficient information to identify the order, such as your name, purchase email address, product purchased, approximate purchase date, and transaction reference where available.

We will make reasonable efforts to resolve legitimate delivery or access issues.

10. Immediate Supply of Digital Content and Right of Withdrawal

Our products are digital content supplied electronically and are normally made available for access or download shortly after successful payment.

If you are a consumer entitled to a statutory withdrawal period, including an eligible consumer in the European Union or European Economic Area, you may ordinarily have the right to withdraw from a distance contract within 14 days, subject to applicable exceptions.

Before immediate access to the digital content is provided, you may be asked to:

• expressly consent to the supply of the digital content beginning before the end of the applicable withdrawal period; and

• expressly acknowledge that you will lose your statutory right of withdrawal once the supply of the digital content begins.

Where you provide this express consent and acknowledgment and the digital supply begins, your right of withdrawal will cease to the extent permitted by applicable law.

Confirmation of your consent and acknowledgment will be provided in the order confirmation or through another durable electronic format where required.

If the legally required consent, acknowledgment, or confirmation has not been obtained, your withdrawal rights will not be treated as having ceased merely because these Terms refer to immediate digital delivery.

The loss of the right of withdrawal does not remove any mandatory rights or remedies relating to:

• non-delivery;

• defective or inaccessible files;

• lack of conformity;

• content that is materially different from its description;

• other failures that must be remedied under applicable law.

11. Refunds and Remedies

Because the products are digital and may be supplied for immediate access or download, purchases are generally non-refundable once:

• the supply of the digital content has begun; and

• any applicable statutory right of withdrawal has validly ceased.

This policy does not exclude or restrict any refund, remedy, cancellation right, or other protection that must be provided under applicable law.

Please contact us if:

• you were charged more than once for the same purchase;

• you paid successfully but did not receive access to the purchased product;

• the digital file is technically defective or cannot reasonably be accessed;

• you received a product materially different from the product purchased;

• the product does not conform to the contract;

• you believe you are legally entitled to a refund or another remedy.

Requests should be sent to:

hello@thementalspacemethod.com

Please provide sufficient information to identify your order and explain the issue.

Where digital content is not supplied or does not conform to the contract, the available remedy may, depending on the circumstances and applicable law, include:

• providing or restoring access;

• correcting or replacing the affected file;

• bringing the digital content into conformity;

• an appropriate reduction in price;

• termination of the relevant contract;

• a full or partial refund.

Any legally required remedy will be provided without charge and within the period required by applicable law.

Where a refund is legally required or otherwise approved, it will normally be processed using the original payment method unless another method is expressly agreed and does not cause you to incur additional charges.

Processing times after a refund is issued may depend on the relevant payment provider or financial institution.

12. Personal-Use License

Unless otherwise expressly stated, purchasing a digital product grants you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the product for your own personal, non-commercial use.

Your purchase does not transfer ownership of the product or any intellectual-property right contained in it.

You may:

• download the purchased materials;

• store a reasonable number of personal backup copies;

• print the materials where appropriate;

• complete worksheets and exercises for your own use.

You may not, without prior written permission:

• reproduce, copy, or distribute the product to another person;

• share download links or purchased files;

• provide access to the product through a shared account, drive, folder, group, or platform;

• resell, sublicense, rent, lend, or commercially exploit the product;

• upload the product to file-sharing platforms, websites, databases, social networks, public repositories, artificial-intelligence training datasets, or similar services;

• reproduce substantial portions of the content in another book, course, toolkit, website, newsletter, product, or commercial resource;

• translate, adapt, or modify the product for distribution or commercial use;

• remove copyright, attribution, or proprietary notices;

• present the product or its content as your own work.

Reasonable personal use, including printing worksheets for your own use, is permitted.

13. Intellectual Property

Unless otherwise stated, all original content made available through The Mental Space Method, including text, exercises, worksheets, graphics, layouts, designs, branding, downloadable resources, and other original elements, is owned by or lawfully used by the operator and is protected by applicable intellectual-property laws.

The Mental Space Method, The Overloaded Mind, and The Mental Reset Kit are names used to identify the brand, project, and its products.

Nothing in these Terms grants you ownership of or an unrestricted license to any intellectual property associated with the website, brand, or products.

References to scientific studies, theories, authors, publications, quotations, or third-party materials remain subject to the rights of their respective owners.

14. Prohibited Website Use

You may not use the website or its purchasing and delivery systems to:

• engage in unlawful, fraudulent, or deceptive conduct;

• attempt to obtain unauthorized access to files, systems, accounts, or customer information;

• interfere with website security or functionality;

• introduce malicious software, code, or automated attacks;

• scrape, copy, or systematically extract website or product content without permission;

• impersonate another person;

• use false payment or identity information;

• bypass access, payment, or security controls;

• infringe intellectual-property, privacy, or other legal rights.

We may restrict access, suspend delivery, or take other reasonable protective action where we reasonably believe that these Terms or applicable law have been violated.

15. No Guarantee of Results

The Mental Space Method provides educational information and practical tools, not guaranteed outcomes.

Individual experiences and results may vary depending on personal circumstances, individual needs, health, environment, consistency of use, and other factors outside our control.

We do not guarantee that using a product, strategy, exercise, or technique will produce any specific:

• personal result;

• psychological or emotional result;

• professional result;

• productivity improvement;

• health outcome;

• financial or other outcome.

Any examples, illustrations, testimonials, descriptions, or statements about potential benefits are provided for informational purposes and must not be interpreted as promises or guarantees.

16. Accuracy and Currency of Information

We aim to provide responsible, accurate, useful, and evidence-informed educational content.

However:

• scientific knowledge develops over time;

• research findings may be updated, refined, challenged, or interpreted differently;

• information may not apply to every individual or situation;

• minor errors or omissions may occasionally occur.

We do not guarantee that every statement will remain permanently current or appropriate for every person.

Where we identify a material error in a digital product, we may provide a corrected or updated version where reasonably appropriate.

Our products should not be used as the sole basis for medical, psychological, therapeutic, legal, financial, or other professional decisions.

17. Product Updates and Modifications

We may update, improve, correct, or revise our digital products from time to time.

Updates may include:

• correction of typographical or factual errors;

• formatting improvements;

• accessibility improvements;

• updated references;

• clarification of instructions;

• replacement of broken or defective files.

A later update does not automatically entitle previous purchasers to every new edition, expanded product, bonus, or separately sold resource unless this was expressly included in the original offer.

We will not use this section to unlawfully remove or materially reduce rights already acquired in connection with a completed purchase.

18. Technical Requirements and Availability

You are responsible for having suitable equipment, software, and internet access necessary to receive, download, open, store, and use the digital products.

Our products are generally designed to work with commonly used devices and software capable of opening standard formats such as PDF. We cannot guarantee compatibility with every:

• device;

• operating system;

• browser;

• application;

• printer;

• screen setting;

• assistive technology.

We aim to keep the website and digital-delivery systems reasonably available, but temporary interruptions may occur because of:

• maintenance;

• updates;

• technical problems;

• security issues;

• payment-provider interruptions;

• email-delivery failures;

• third-party service interruptions;

• circumstances outside our reasonable control.

If a technical problem originates from the digital file or our delivery process rather than your own device, software, or connection, contact us and we will make reasonable efforts to assist.

19. Third-Party Services

The website and purchasing process rely on third-party platforms and providers for functions such as:

• website and sales-page hosting;

• checkout functionality;

• payment processing;

• fraud prevention;

• consent management;

• email delivery;

• file delivery;

• advertising measurement;

• technical infrastructure.

These providers may include Systeme.io, Stripe, PayPal, Cookiebot/Usercentrics, and Meta, as described in our Privacy Policy and Cookie Policy.

Third-party services operate under their own terms, privacy policies, and technical systems.

We are not responsible for interruptions or failures caused exclusively by third-party systems outside our reasonable control. This does not affect any responsibility or consumer remedy that cannot legally be excluded.

Links to third-party websites do not imply that we control or accept responsibility for their content, availability, security, or privacy practices.

20. Limitation of Liability

To the fullest extent permitted by applicable law, Valentina Giulia Vergani, operating under the brand The Mental Space Method, will not be liable for indirect, incidental, consequential, or special losses arising solely from:

• use of or reliance on the educational materials beyond their intended purpose;

• personal decisions made without obtaining appropriate professional advice;

• incompatibility caused exclusively by the user’s device or software;

• temporary interruptions outside our reasonable control;

• unauthorized sharing or misuse of purchased materials.

You remain responsible for evaluating whether the products are appropriate for your circumstances and for decisions you make based on your individual situation.

Nothing in these Terms excludes or limits:

• liability where exclusion or limitation would be unlawful;

• liability for fraud or intentional misconduct;

• mandatory rights relating to defective or non-conforming digital content;

• any other liability or consumer remedy that cannot legally be excluded or limited.

21. Privacy and Cookies

Personal data collected through the website, checkout process, customer communications, and digital delivery is handled in accordance with our Privacy Policy.

Our use of cookies and similar technologies is described in our Cookie Policy.

The Privacy Policy and Cookie Policy form part of the legal information governing use of the website and should be reviewed before completing a purchase.

22. Changes to These Terms

We may update these Terms from time to time to reflect changes to:

• our products;

• the website;

• the purchasing or delivery process;

• third-party providers;

• our operating practices;

• applicable legal or regulatory requirements.

The updated version will be published on the website with a revised “Last updated” date.

Changes will not retroactively remove or reduce mandatory rights already acquired through a completed purchase.

The Terms applicable to a purchase are generally those made available when the purchase was completed, subject to any mandatory provision of applicable law.

23. Governing Law and Consumer Rights

These Terms are governed by the laws of Italy, without prejudice to any mandatory consumer-protection laws that apply in the country where you habitually reside.

If you are a consumer, you may benefit from mandatory rights, protections, and remedies under the laws applicable to you.

Nothing in these Terms excludes, restricts, waives, or overrides any right or remedy that cannot lawfully be excluded or limited by contract.

Any dispute will be handled according to the laws and jurisdiction rules legally applicable to the parties and the circumstances concerned.

Before beginning formal proceedings, you are encouraged to contact us at hello@thementalspacemethod.com so that we may attempt to resolve the matter directly. This does not limit your right to seek any judicial or non-judicial remedy available under applicable law.

24. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted, limited, or disregarded only to the extent necessary under applicable law.

The remaining provisions will continue to apply to the fullest extent legally permitted.

25. No Waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we waive the right to enforce it later.

A waiver relating to one event or breach does not constitute a waiver relating to another event or breach.

26. Entire Agreement

These Terms, together with the relevant product description, checkout information, Privacy Policy, Cookie Policy, and order confirmation, constitute the agreement relating to your purchase and use of the digital product.

If a specific statement on the relevant checkout page expressly conflicts with these general Terms, the more specific statement will apply to that purchase, subject to mandatory law.

27. Contact Information

For questions about these Terms, an order, digital access, refunds, or our products, contact:

Valentina Giulia Vergani
Operating under the brand The Mental Space Method
Based in Italy
Email: hello@thementalspacemethod.com

We aim to respond to legitimate customer inquiries within a reasonable period.